When priorities shift quickly, roles often blur and managers fall back on assumption, memory, or whatever is easiest to measure. Teams lose clarity on the day job, goals become vague or overloaded, and review conversations become harder to run fairly across fast-moving work.
This Playbook helps Managers and Line Managers make expectations explicit, keep role standards separate from current goals, and stop measures replacing the work itself. It builds practical discipline for writing usable priorities, checking alignment across teams, and refreshing expectations fast enough to keep pace with change.